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Start by downloading and signing up, then choose the service you need on the helpbudy app available on both Android and iOS. We will ask you to specify your location, accordingly, we will get you a list of service providers in your area from which you can choose and request the service.

helpbudy prefers to serve the registered customers. We recommend you register with helpbudy which will help us to reduce fake service requests and to make available the offers that suit your requirements.

The information gathered during registration enables us to serve you better and on time. This is also to ensure safety and security of both customers and service providers

For first time booking, we recommend you to be in your home so you can properly orientate your service provider. In the event that you can’t be at home, please inform someone in your household to be in your home during the service period.

If you want to book services from different categories, you will need to do it separately. For example, it is not possible for one service provider to offer both beauty and pest control services. Results will only indicate service providers that can offer all the selected services.

helpbudy assures your safety and security while deliver the service at your home or office.

We have the most trusted service providers to deliver the service, each service partner is on-boarded after strict verification by our team. Photo of service provider assigned to deliver the job will be available on the application, please check it.

If you feel any concern regarding the service provider, please contact us immediately, you can contact us via our rapid responds on WhatsApp 0595353251

You can request a specific service provider through the App or the website. However, in the event that your requested service provider is not available, you can still book another service provider.

We promise to do our best to send you the same service provider when you book one-time or ad-hoc appointments, but we cannot guarantee their availability as our top-notch service providers get booked up very quickly daily by clients.

Yes, you can. While on the booking page, you will be asked if you have any specific instructions. If you finished booking the appointment and missed adding the instructions, no worries! you can edit your bookings.

helpbudy aims to provide the best quality experience to our clients. We made sure that all our partnered service professionals are well-trained.

However, in the unlikely event of not meeting your expectations, you only pay after service is rendered so you can insist for the right thing to be done or please immediately notify us using the “Contact us” feature in the app.

You can also reach us via our live chat support line on WhatsApp 0595353251.

helpbudy prefers to serve the registered customers. We recommend you register with helpbudy which will help us to reduce fake service requests and to make available the offers that suit your requirements.

The information gathered during registration enables us to serve you better and on time. This is also to ensure safety and security of both customers and service providers

You can register on the helpbudy mobile app or contact us via WhatsApp 0595353251. helpbudy business representative will contact you for documentation and will help you with completion of registration.

You can download the “helpbudy Partner” app on both iOS and Android platform to register.

your Ghana card, business registration document is required for verification procedure. You will receive confirmation of your registration on your registered mobile number, after successful completion of background verification. You can sign in to the application and join the team of helpbudy service partners.

Yes. You will have the option to cancel or modify your booking up to 24 hours before the service starts. If you cancel or change your booking after 24 hours, then you might have to pay a late cancellation fee.

You can raise your concerns/complaints sending us a mail on customercare@helpbudy.com or WhatsApp us on 0595353251 or any of our social media handles, we will respond to your queries/concerns/complaints within 24hours. For refund/cancellation related queries, read our ‘Cancellation/Refund Policy’.

helpbudy offers two payment methods, Cash and Mobile money. We will send a payment request to your phone for approval once the job is completed.

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